Pertamina EP is a subsidiary of Pertamina engaged in upstream oil and gas exploration and production to support Indonesia’s energy needs.
The Complaint GS-Z4 enables administrators to review submitted complaints, approve requests, assign vendors, and generate detailed reports for efficient housing repair management.
This platform provides administrators with full control over complaint approvals, vendor assignments, and document management to ensure smooth and transparent repair workflows.
Website for approval of complaints submitted by residents of official residences, appointment of vendors to carry out the work, and export of related report documents.
Handles submission of complaints from residents and provides an approval workflow for administrators before processing.
Enables administrators to appoint vendors or contractors to carry out the approved repair work.
Tracks the progress of repair activities, from vendor assignment until the work is completed and verified.
Provides export of related documents and reports, such as complaint details, vendor tasks, and completion summaries.
Sends notifications to residents and vendors about complaint approval, task assignments, and repair status updates.
Provides a channel for residents to contact support, give feedback on vendor services, and suggest improvements.
If you have any questions, feedback, or business inquiries, feel free to reach out to us. Our team is ready to assist you and provide the information you need. We look forward to hearing from you!
Sumbersari Permai 2 blok Bi 11, Krajan, Kranjingan, Kec. Sumbersari, Kabupaten Jember, Jawa Timur 89123
sinergiteknokarya@gmail.com
081-332-117-675
